RICHARD PACKARD

4734 Laurelgrove Avenue North Hollywood, CA 91607

(818)761-0161 . richardapackard@yahoo.com

Energetic, motivated business applications professional with experience in insurance, manufacturing, sales and financial environments. Problem-solver with strong multi-tasking, self-starting and interpersonal communication skills.

SYSTEMS EXPERTISE:

J2EE Educational and Financial Resource Information System
Siebel S2000 Sales Automation Thin Client System
Client/Server Billing system and Collections Management System
Online/Batch AMAPS Manufacturing System
Batch MSA Payroll System
Online/Batch Military Logistics System

TECHNICAL SKILLS:

Languages: Java, JavaScript, HTML, Siebel eBusiness Tools,

Actuate Reports, Powerbuilder, SQL, IMS DB/DC Cobol

Operating Systems: Windows 95/98/NT/XP, IBM-MVS-MVT, RDBMS

Database Platforms: Microsoft SQL Server, Microsoft Access, IBM Mainframes,

Oracle RDB

Productivity Tools: JBuilder, Homesite, Servlets, JSP, Weblogic Server, Erwin, Visio,

Stored Procedures, PFC, Datawindows, Cursors, User Objects, OOD,

Microsoft Word, Microsoft Excel

PROFESSIONAL EXPERIENCE:

ITTRACKS 2002 - 2002

Java Programmer Intern

Developed a J2EE Educational and Financial Resource Information System which

enabled prospective students to obtain college course and financial aid information.

Developed Beans and Jsp’s for the Student Registration module.
Developed programs to create and update the Federal Financial Aid Form.
Developed data access beans for the project.
Used JBuilder 6, Weblogic Server 5.1, Microsoft Access databases, Homesite 5,
JDBC 2.1, JDK1.3.1, JavaScript, HTML and Microsoft SQL.

HEALTH NET 1997 - 2001

Senior Programmer/Analyst

· Developed and maintained a Sales Automation thin client system which enabled field sales representatives to access sales opportunities using their laptop PC’s. Worked as part of a team of ten members to gather specifications from system users, produce business system design documents, configure applets into screen views, generate test scripts and produce Actuate Reports. Used version 6 Siebel 2000 Tools, Windows NT, MS Word and version 6 Actuate Reports Workbench on a version 8 Oracle database.

Enhanced, maintained, tested and implemented a Billing system which cut year-end processing time by 30 %. Solely responsible for gathering specifications from system users and providing resolutions of day to day system problems. Worked with GUI Windows, Datawindows, User Objects, Cursors and Embedded SQL to provide Object Oriented solutions. Used Powerbuilder 6.5, SQL, PowerClass Foundation Class Library, MS Word, Windows 95, MS Excel, MS Access and Crystal Reports on a VMS platform with an Oracle RDB database.

COUNTRYWIDE HOME LOANS 1995 - 1997

Client/Server Programmer

Enhanced, maintained, tested and implemented a Collections Management system which reduced the time required to process a customer call by 20 %. Worked as part of a team of two members to gather specifications from system users, produce system documentation and provide resolutions of day to day system problems. Worked with GUI Windows, Datawindows, User Objects, Cursors and Stored Procedures to provide Object Oriented solutions. Used Powerbuilder 5, AppBase Foundation Class Library, MS Enterprise Manager and SQL on a MS SQL Server database.

PRIOR EXPERIENCE

Maintained and enhanced Logistics, Manufacturing, Financial and Payroll systems using IMS DB/DC COBOL and JCL on OS/VS/XA/MVS IBM 3081, 3091, ES9000 platforms.

EDUCATION:

· University of Southern California, Los Angeles, CA - BS Degree, Business Admin

· Los Angeles City College, Los Angeles, CA - AA Degree, Business Administration

Cal Poly College, Pomona, CA – Java Basic and Advanced Programming